Join Neon Agency, a world-renowned Brand Experience Agency headquartered in Dublin, with a vibrant London workspace. We specialize in crafting exceptional brand campaigns, conferences, exhibitions, launches, installations, and more. Through creative storytelling and genuine human connection, we empower brands to connect with consumers and employees alike. Join us to innovate, inspire, and redefine the realm of brand experiences.

As anAccount Executive at Neon, you will play a crucial role in supporting theAccount Management team to deliver exceptional event experiences for ourclients. You will assist in managing client relationships, coordinating eventlogistics, and ensuring the smooth execution of projects from inception tocompletion. This position requires a proactive and detail-oriented individualwith excellent communication skills and a passion for delivering outstandingcustomer service in the events industry.

1. Client Support: Assist in maintaining client relationships, gathering project requirements, and providing timely responses to inquiries.
2. Project Coordination: Support logistics coordination, develop timelines and budgets and ensure seamless collaboration with internal teams.
3. Administrative Tasks: Prepare and maintain project documentation, organize client files, and assist in client presentations and proposals.
4. Event Execution: Provide on-site support during events, coordinate with vendors and troubleshoot issues as needed.
5. Client Communication: Maintain regular communication with clients, provide project updates, and identify opportunities for upselling or cross-selling.

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• Previous experience in event planning, marketing, or customer service roles is preferred, although not required.
• Excellent verbal and written communication skills, with the ability to articulate ideas clearly and professionally.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Customer-centric mindset with a dedication to delivering exceptional service and exceeding client expectations.
• Collaborative and adaptable team player who can work effectively in a fast-paced, dynamic environment.
• Resourceful problem solver with the ability to think quickly on their feet and implement effective solutions under pressure.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new software and tools as needed.

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·     In addition to 21 days of annual leave, you will get your birthday off and a duvet day.

·     Annual company retreat

·     Wellness Wednesday activities

·     Personal development training plan

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